1. Information We Collect
We may collect the following types of personal information:
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Contact information – such as your name, email address, and phone number.
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Booking information – including dates, times, and services booked through our Checkfront booking system.
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Payment information – collected securely via our third-party payment provider (we do not store or have access to your full payment details).
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Health information – any information you provide voluntarily on waivers or forms relating to sauna use.
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Technical information – such as IP address, browser type, and cookies to help improve our website.
2. How We Use Your Information
We use your personal information to:
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Manage and confirm your sauna bookings.
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Communicate with you about your bookings or enquiries.
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Fulfil our legal and safety obligations (e.g., maintaining records for insurance and health and safety).
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Improve our services and website.
We will never sell your data to third parties.
3. Sharing Your Information
We may share limited personal information with:
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Checkfront (our booking platform) for processing bookings.
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Payment providers for handling transactions securely.
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Professional service providers (e.g., insurers or legal advisors) if required by law or for legitimate business purposes.
All third parties are required to keep your information secure and only use it in accordance with data protection law.
4. Cookies & Website Analytics
Our website may use cookies and basic analytics to:
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Ensure the website functions properly.
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Understand how visitors use the site to improve performance.
You can control or disable cookies through your browser settings.
5. Data Retention
We keep your personal information only for as long as necessary:
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Booking records are typically kept for up to 7 years to comply with UK tax and insurance regulations.
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Waivers and health declarations may be stored for legal and safety purposes.
6. Your Rights
Under UK GDPR, you have the right to:
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Access the personal data we hold about you.
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Request corrections or updates to your information.
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Request deletion of your data, where legally permissible.
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Object to certain processing activities.
To exercise these rights, please contact us using the details below.
7. How We Protect Your Data
We use appropriate technical and organisational measures to protect your data, including secure systems, limited access, and encryption where appropriate.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:
The Molly Fisher Ltd
The Pilchard Store, Polkerris, PL24 2TL
Email: thebeach@polkerrisbeach.com
Phone: 01726 813306
If you are not satisfied with our response, you have the right to contact the Information Commissioner’s Office (ICO) in the UK.